10 Worst Things a Business Can Do on Facebook

What are the biggest mistakes a business should avoid on Facebook?

Sprout Social lists these 5, and I add a few more....

(1) Post too many promotional messages. People are turned off by relentless, pushy ad campaigns and product announcements.

(2) Use slang and jargon that doesn't really fit with your brand or target audience (in a vain attempt to be "hip").

(3) Being impersonal, with no unique point of view, no sense of a real person behind the posts, too cold and bland.

(4) Misguided attempts to be comical, using humor that's not easy to understand -- or being satirical, but it's not obvious that satire is intended.

(5) Not responding at all, or not quickly enough, to comments, questions, complaints, etc.

Turned Off: How Brands Are Annoying Customers on Social

https://sproutsocial.com/insights/data/q3-2016/

I would add:

(6) Not posting information (including links to relevant news items) that positions your business as the leader in your field.

(7) Posting irrelevant information about sitcoms, Hollywood, fashion, etc. that has no bearing on what you sell, just to get a lot of Likes and comments.

(8) Not posting information about what differentiates your business from competitors.

(9) Not posting photos or videos of your products in use, solving problems for customers.

(10) Not posting videos of the CEO, business owner, or manager talking directly to potential customers, explaining how your products benefit people.